PRIVACY POLICY

PLEASE NOTE:  Rock Cardiff Limited (trading as Bogiez Rock Bar & Nightclub) does not store credit card details nor do we share customer details with any 3rd parties.

Your privacy is very important to us.  Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information. The following outlines our privacy policy.

• Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.

• We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.

• We will only retain personal information as long as necessary for the fulfillment of those purposes. Email addresses are kept on record indefinitely unless a request is received from the owner/operator of the email address to remove it from our systems.

• We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.

• Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.

• We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.

• We will make readily available to customers information about our policies and practices relating to the management of personal information.

DELIVERY POLICY

When ordering tickets online via the Bogiez Rock Bar & Nightclub web site, you are purchasing ELECTRONIC TICKETS (e-tickets). These tickets are dispatched to you via electronic mail (email) immediately after payment is received. At this moment in time we do not offer the ability to purchase physical tickets via the Bogiez website.

Physical tickets are always available directly from the Bogiez venue during the hours we are open.  Additionally, tickets can be purchased from Spillers Records in Cardiff City Centre.

REFUND / CANCELLATION POLICY

In the event a performance you have purchased tickets for is cancelled at Bogiez Rock Bar & Nightclub, refunds will be available and will be issued from point of purchase.

If a performance is postponed and subsequently rescheduled, original tickets will still often be valid.  You will be notified of this if this is indeed the case.  However, refunds are still naturally always available.

All ticket sales are final. It is not possible to refund ticket purchase unless the show(s) is/are cancelled or rescheduled and you are unable to make the newly scheduled date.

TERMS AND CONDITIONS

1. Terms

By accessing this web site, you are agreeing to be bound by these web site Terms and Conditions of Use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these terms, you are prohibited from using or accessing this site. The materials contained in this web site are protected by applicable copyright and trade mark law.

2. Use License

a. Permission is granted to temporarily download one copy of the materials (information or software) on Bogiez Rock Bar & Nightclub’s web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:

i. modify or copy the materials;
ii. use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
iii. attempt to decompile or reverse engineer any software contained on the Bogiez web site;
iv. remove any copyright or other proprietary notations from the materials; or v.transfer the materials to another person or “mirror” the materials on any other server.

b. This license shall automatically terminate if you violate any of these restrictions and may be terminated by Bogiez at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.

3. Disclaimer

The materials on Bogiez Rock Bar & Nightclub’s web site are provided “as is”.  Bogiez Rock Bar & Nightclub  makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Bogiez Rock Bar & Nightclub does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.

4. Limitations

In no event shall Bogiez Rock Bar & Nightclub or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Bogiez Rock Bar & Nightclub Internet site, even if Bogiez Rock Bar & Nightclub or a Bogiez Rock Bar & Nightclub authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

5. Revisions and Errata

The materials appearing on Bogiez Rock Bar & Nightclub’s web site could include technical, typographical, or photographic errors. Bogiez Rock Bar & Nightclub does not warrant that any of the materials on its web site are accurate, complete, or current. Bogiez Rock Bar & Nightclub may make changes to the materials contained on its web site at any time without notice.  Bogiez Rock Bar & Nightclub’s does not, however, make any commitment to update the materials.

6. Links

Bogiez Rock Bar & Nightclub has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Bogiez Rock Bar & Nightclub of the site. Use of any such linked web site is at the user’s own risk.

7. Site Terms of Use Modifications

Bogiez Rock Bar & Nightclub may revise these terms of use for its web site at any time without notice. By using this web site you are agreeing to be bound by the then current version of these Terms and Conditions of Use.

8. Governing Law

Any claim relating to Bogiez Rock Bar & Nightclub’s web site shall be governed by the laws of Wales and the United Kingdom without regard to its conflict of law provisions. General Terms and Conditions applicable to Use of a Web Site.

EMAILS AND EMAILING

By creating an account or purchasing ticket(s) on the Bogiez Rock Bar & Nightclub website and providing your email address (as well as any other information you elect to input on or post-sign up) and submitting this information to us, you are agreeing to receive email messages from us.  An opt-in/opt-out facility is always available during and post-account creation.

We will from time to time contact account holders with information relating to Bogiez Rock Bar & Nightclub.

In addition to this, EMAIL NOTIFICATIONS are sent from the Bogiez Rock Bar & Nightclub web site automatically by our system when certain actions take place on or related to your account (e.g. when you are sent your e-tickets, when you complete your e-ticket purchase, when you comment on an article, have subscribed to notifications on events etc.)

We take “spamming” very seriously on the Bogiez Rock Bar & Nightclub site and never “spam”. We block sign-ups to the web site on a daily basis from suspected spammers and do our very best to protect members from being bothered by unwarranted or undesired messages within the Bogiez Rock Bar & Nightclub website. As such, we will NEVER spam our members.

We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.